Job Opening: Inside Sales/ Customer Service
Description
Westaff is seeking an Inside Sales Rep for a company located in Lafayette, La
Hours: Monday – Friday 8am to 5pm
Pay: $41,600/yearly DOE
Qualifications:
- High school diploma/college degree preferred
- 2+ years job related experience
- Must be willing to travel internationally
- Bilingual (Spanish/ English)
- Proficient in Microsoft Word and Excel
- Excellent verbal and written skills
- Ability to remain professional and courteous with the customers always
- Must be able to multi-task
Responsibilities:
- Represent the company and products in a manner which will reflect the best interest of the company
- Acquire extensive product knowledge for strong, professional representation
- Answer incoming calls and emails timely and professionally
- Build rapport with customers through friendly, engaging communication
- Determine customer requirements to provide verbal and electronic quotations
- Process orders in company program and distribute to appropriate department
- Update customer information in database during and after each call or email
- Follow up on quotations to increase order securing ratio
- Coordinate leads, quotes, and issues with outside sales and management
- Abide by all safety rules, and maintain a safe workspace and healthy work environment