Job Opening: Scheduling Agent
Description
Westaff is looking for a Scheduling Agent in the Fitchburg, MA Area for Immediate Start!
Pay: $16.83/hr
Location: Fitchburg, MA
Schedule: Monday thru Friday, 9am-5pm (Scheduling has mandatory OT)
Position Responsibilities:
• Use SNS Computerized Routing & Planning Software, to schedule passenger routes
in accordance with service requirements
• Communicate extensively with contracted transportation vendors via phone regarding regular changes, additions, cancellations, service expectations, etc.
• Understand customer expectations, special needs population, and vendor service requirements
• Maintain a comprehensive and accurate database of program schedules by area, vendor vehicle
configurations and client files related to special needs requirements
Qualifications:
• 2+ years of scheduling experience
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Ability to maintain a high level of confidentiality
Benefits working for Westaff:
Weekly Pay
Free Online Skill Building Training
Medical, Dental, and Vision
Apply today for Immediate Consideration!